Terms of service

Last updated: September 2026

Welcome to Bratty Cat. These Terms & Conditions govern your use of our website and your purchase of products from Bratty Cat.

By accessing or using brattycat.co, you agree to these Terms & Conditions and our Privacy Policy.

1. Products & Pricing

We make every effort to accurately display our products, including their colors, designs, and descriptions. However, colors may appear slightly different depending on your device and screen settings.

Our products are made to order. Product availability, descriptions, designs, and prices may change at any time without notice.

All prices are displayed in U.S. dollars unless otherwise stated. Shipping costs and applicable taxes will be shown at checkout.

2. Orders

When you place an order, you agree that the information you provide is accurate and complete.

We reserve the right to refuse, cancel, or limit an order when necessary, including in cases of suspected fraud, incorrect pricing, product availability issues, or other circumstances that prevent us from fulfilling the order.

If we cancel an order after payment has been received, you will receive a refund for the amount paid.

Please review your order carefully before completing your purchase, particularly the phone model selected, as products are made to order.

3. Made-to-Order Products

Bratty Cat products are produced specifically after an order is placed. Because of this, we generally cannot accept cancellations, returns, or exchanges due to change of mind, incorrect phone model selection, or incorrect selection of a product.

Please see our Return & Refund Policy for information regarding damaged, defective, or incorrect items.

4. Shipping & Delivery

Shipping and delivery times are estimates and are not guaranteed.

We are not responsible for delays caused by shipping carriers, weather, customs, holidays, or other circumstances outside our reasonable control.

Please see our Shipping Policy for current processing times, shipping rates, and delivery estimates.

5. Payments

By placing an order, you confirm that you are authorized to use the payment method provided.

You agree to provide accurate and complete billing and payment information.

6. Intellectual Property

All Bratty Cat branding, logos, designs, graphics, photographs, text, product artwork, and other original content are owned by or licensed to Bratty Cat and are protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, sell, or use our content or designs without our written permission.

7. Third-Party Services

Our store uses third-party services, including Shopify and third-party production and fulfillment providers, to operate our business and fulfill orders.

Third-party services may have their own terms and policies. Your use of those services may be subject to those terms.

8. Website Use

You agree to use our website only for lawful purposes.

You may not use the website to interfere with its operation, attempt to gain unauthorized access, distribute malicious software, collect personal information without authorization, or infringe upon the rights of Bratty Cat or others.

9. Errors & Changes

Occasionally, information on our website may contain errors or inaccuracies relating to product descriptions, pricing, promotions, shipping charges, availability, or other information.

We reserve the right to correct errors, update information, cancel orders, or make changes to our products and website when necessary.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Bratty Cat will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms & Conditions limits any rights or protections that cannot legally be excluded under applicable law.